Shipping

At the moment, we only offer shipping within United Kingdom. We are working on expanding our shipping options to include more countries soon.

Great news! We providefree shipping on all orders, regardless of the order amount. Whether you purchase a single item or multiple products, you won’t pay any shipping fees.

Once your order has been shipped, you will receive a shipping confirmation email containing yourtracking number.
You can track your package by clicking the button in the email or by entering your tracking code on the following page:[ADD TRACKING PAGE LINK].

Our processing time is1–2 business days.
After dispatch, your order will typically arrive within5–10 business days.
We do everything we can to ensure your items are delivered as quickly as possible!

Returns

You can return your items within 30 days of receiving them.
For a smooth return process, we recommend reading our Return Policy, which can be found in the footer of our website.
To initiate a return, simply send us an email. Our team is ready to assist you and guide you through every step of the return process.

.Please contact our customer service team as soon as possible with your order number and photos of the damaged item. We will make sure to provide an appropriate solution.

You can exchange an item by returning it following our standard return procedure and placing a new order for the item you want.
To start the process, feel free to email us at[support@mysalane.COM].

Other questions

If you would like to cancel or make changes to your order, please contact our customer service team as soon as possible.
We can only make adjustments if the order has not yet entered the processing stage.

We accept a variety of secure payment methods to ensure a smooth checkout experience.
e.g., Visa, Mastercard, PayPal, Klarna, Apple Pay, etc.]

Simply enter your discount code in the designated field during checkout.
The discount will be automatically applied to your total amount.